Insight for the day:
As long as there is right, wrong, good, bad, there will always be conflict. What is perceived as right by one it is perceived as wrong by someone else.
To manage a conflict situation, within or outside:
1. Drop the need to be right
2. Assess if there is more information than you have
3. Look at your own interpretation of the facts
4. Assess what is the desired outcome at both ends
4. Be ok and open to change opinion based on new perspectives you gain
As long as there is right, wrong, good, bad, there will always be conflict. What is perceived as right by one it is perceived as wrong by someone else.
To manage a conflict situation, within or outside:
1. Drop the need to be right
2. Assess if there is more information than you have
3. Look at your own interpretation of the facts
4. Assess what is the desired outcome at both ends
4. Be ok and open to change opinion based on new perspectives you gain
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